UK AI Job-Risk Index · SOC 2010 3131
Ranks #59 of 293 for AI exposure (1 = most exposed)
How exposed to AI are it operations technicians?
83/100
AI exposure score (percentile across all 365 occupations DfE scored)
Very high#59
of 293 UK occupations (1 = most exposed)
£32,088
median full-time pay (ONS ASHE 2020) · 124,000 employee jobs
IT operations technicians sits in the very high exposure band: its abilities overlap with current AI applications more than about 83% of the 365 UK occupations the Department for Education scored. High exposure usually means AI can help with many of the tasks involved, such as drafting, analysis or information handling. That can change how the job is done, but it is not a forecast that the job will disappear.
Underlying scores: AIOE (all AI) 1.12, LLM exposure 0.85 (standardised; 0 is the average occupation). Skill level: Level 3. Pay and job counts are 2020 figures, so use them to compare occupations rather than as current salaries.
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Job titles in this occupation
Titles the ONS SOC 2010 coding index places in unit group 3131 (30 of 35 shown). If your job title is here, this page uses the right figures for you.
data manager · it assistant · is technician · it controller · it specialist · it technician · ict technician · it coordinator · system officer · web supervisor · content analyst · systems officer · database manager · it administrator · website assistant · network controller · network technician · systems technician · computer controller · computer technician · content coordinator · software technician · computer coordinator · computing technician · hadoop administrator · intranet coordinator · system administrator · digital administrator · network administrator · systems administrator
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Lower-risk related jobs
Occupations in the same SOC 2010 sub-major group with a lower AI exposure score, highest-paid first. Pay difference is against £32,088 (ONS ASHE 2020 median, full-time). Switching usually needs retraining; this is a starting point, not advice.
| Occupation | Exposure | Median pay | Difference |
|---|---|---|---|
| Engineering technicians | 51/100 | £36,092 | +£4,004 |
| Electrical and electronics technicians | 51/100 | £35,629 | +£3,541 |
| IT user support technicians | 60/100 | £30,796 | −£1,292 |
| Planning, process and production technicians | 52/100 | £30,575 | −£1,513 |
| Draughtspersons | 71/100 | £30,048 | −£2,040 |
Occupations with similar exposure
- Customer service managers and supervisors (84/100)
- IT business analysts, architects and systems designers (83/100)
- Quality control and planning engineers (84/100)
- Telephone salespersons (82/100)
← #58 IT business analysts, architects and systems designers · #60 Telephone salespersons →
FAQ: IT operations technicians and AI
Will AI replace iT operations technicians?
The index does not predict job losses. IT operations technicians has an AI exposure score of 83/100 (very high band), ranking #59 of 293 UK occupations, where 1 is the most exposed. High exposure means AI can help with many of the tasks involved, which usually changes how the job is done.
How does this compare with similar jobs?
IT operations technicians is one of 9 occupations in its SOC 2010 sub-major group in the index; 0 of the others are more exposed to AI.
How much do iT operations technicians earn?
Median gross annual pay for full-time employees was £32,088 in ONS ASHE 2020 (Table 14), across about 124,000 employee jobs. These are 2020 figures, so use them to compare jobs rather than as current salaries.
Which related jobs are less exposed to AI?
In the same sub-major group, lower-exposure occupations include Engineering technicians (51/100, £36,092), Electrical and electronics technicians (51/100, £35,629), IT user support technicians (60/100, £30,796).
Where does this data come from?
AI exposure uses Department for Education (2023) AI Occupational Exposure (AIOE) scores; pay and job counts come from ONS ASHE 2020. Job titles come from the ONS SOC 2010 coding index.
Source: Department for Education (2023), The impact of AI on UK jobs and training (AIOE scores); ONS ASHE 2020 Table 14; job titles from the ONS SOC 2010 coding index (v7). Exposure is not a prediction of job loss. Methodology · Embed this data
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